Additionally, Blumira Agent allows you to temporarily isolate a suspicious or vulnerable host while you determine the next steps in a detection event. With Blumira Agent, Blumira receives event logs directly through the cloud from the remote endpoint. Thanksgiving and Day after Thanksgivingĭevices running Blumira Agent send logs of remote activity on the Windows platform to Blumira for detection and response.holidays are observed, including (but not limited to):

Outside of critical issues, we are not available when certain U.S. 24 hours, 7 days a week for critical issues (e.g., potential breaches).9am ET – 8pm ET, Monday-Friday for all issues.Low (e.g., a feature request) – 2 business days.

Normal (e.g., a general question that does not have an immediate negative impact on your business) – 1 business day.

High (e.g., a major issue that is preventing you from being able to use Blumira) – 4 hours.

This call alerts our Security Operations team in the middle of the night if needed. When prompted, press the option to inform us of a CRITICAL matter. In the event of a critical issue, please call us at (877) 870-5876. You can expect to receive an initial response from us within the following timeframes, depending on the priority of the issue: Secure Point Technologies LLC as an authorized reseller and partner for ESET has Secure Point Technologies LLC & Security Products for all industries and enterprises.Blumira’s Security Operations and Support teams are here to support customers who are using Blumira's Microsoft 365, Cloud, and Advanced editions. We have been steadily increasing our product portfolio and aim to continuously contribute to the success of our channel partners in Dubai. Secure Point Technologies LLC as a value-added reseller (VAR) has been growing year on year in Dubai, U.A.E.

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Virtualization Support + New Technology.This solution provides maximum level of protection for endpoints and servers across multiple platforms.

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